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COVID 19 Update – Chantilly


Chateau de Chantilly 2020 Cancellation - Next Steps

Despite our very best efforts to go ahead with this event, developments in the last 24 hours have left us with no option but to cancel the Château de Chantilly event on Saturday 29th and Sunday 30th August 2020. We want to say a huge thank you for your understanding during these extraordinary and unprecedented times. We do hope that we can continue to count on your empathy and support.

We always look to accommodate our participants different circumstances and we hope that the below options will help you fulfil your challenge with us. Unfortunately we cannot offer refunds at this time and please ask that you do not request one.

WHAT HAPPENS NEXT?

Please read through the options below and if necessary use the form at the bottom of this page to submit your preference.

Option 1 – Transfer to Hever Castle 26/27 September 2020

Option 1 – Transfer to another Castle Series Venue in this year for free*. We live in hope that the Hever Castle event will go ahead on 26/27 September 2020. Please use the form below to select this preference. We will be in touch with instruction on how to transfer to Hever. We are forgoing the admin fee associated these race changes.

Option 2 – Change your race distance

Option 2 – You also have the option to choose a different distance at the Hever Castle event*. We appreciate that these circumstances mean that some of you have not been able to put in the necessary training. We want to encourage you to still come race with us this. If applicable, pease use the form below to select your preference.

* We are forgoing the admin fee associated these race changes. Please note there will be no refund for the price difference of a transfer to a lesser distance. If you would like to transfer to a longer distance, as per our T&Cs, there will be a necessary payment by the participant of the entry price difference.

We are very busy at this time, and therefore it could take a few days before your request is fully processed.

Option 3 – Defer to Chateau de Chantilly 2021

Option 3 – Defer to Chateau de Chantilly 28/29 August 2021. No further action is required. If you do not submit a preference change below or contact us to cancel your booking, we will automatically defer your entry to the Chateau de Chantilly event on the 28/29 August 2021. This will have been done exactly per your booking, so you’ll be deferred day-for-day and distance-for-distance.  All of your subsidiary purchases will be deferred over too. So if you bought: an iTab, Yellow Jersey insurance … that has been deferred too.

Option 4 – Defer to another venue in 2021

Option 4 – Defer to another venue in 2021 for free.  Please use the form below to select your preference. We will be in touch with instruction on how to Defer to 2021.

2021 Events Calendar

Lough Cutra Castle – 29/30 May 2021
Cholmomdeley Castle – 19/20 June 2021
The Festival of Endurance at Hever Castle – 4 July 2021^
Castle Howard – 24/25 July 2021
Hever Castle – 25/26 September 2021

* We are forgoing the admin fee associated these race changes.
^ This event has a different race format and not all the usual races are on offer. Please check race options here.

We are very busy at this time, and therefore it could take a few days before your request is fully processed.

Contact us

We understand that the above options may not suit everyone, and we always look to accommodate our participants different circumstances. If you’d like any further information, please email our team: support@castletriathlonseries.co.uk.

Cancellations
If the none of the above options are suitable for you and you no longer want receive any further race specific information about this event, we can cancel your booking. Please contact us in writing, no later than 11 September 2020, to support@castletriathlonseries.co.uk to confirm the cancellation of your current booking. Please include your Name, DOB, Distance and Venue booked. Please note that we are not in a position to offer refunds.

PLEASE SUBMIT YOUR OPTION REQUEST BY 12 SEPTEMBER 2020.

Chateau de Chantilly Race Change Request Form

First Name:

Last Name:

Date of Birth:

Gender:

Email address:

Please Confirm Your Current Entry Type:

Current Booking Distance:

Current Booking Distance:

Would you like to transfer to Hever Castle 26/27 September 2020 or defer to 2021?

Transfer to 2020:

Defer to 2021:

Are you keeping with the same distance?

Please press the submit button below and we will be in touch shortly.

Please select your new Distance (Cycle and Run routes may vary slightly depending on Venue)

Please note that as per our T&C's, by transfering to a lesser distance does not qualify you to receive a refund

No. I want to go up to a longer distance

Please email us on support@castletriathlonseries.co.uk. You MUST use the subject line ‘2020 TRANSFER - UP A DISTANCE’.

Please note that as per our T&C's, by transfering to a longer distance will incur futher purchase of the Entry Price difference.

Please press the submit button below and we will be in touch shortly.


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Race distances

Race distances

For the absolute beginners and children to the professional triathletes, the Castle Triathlon Series offers a wealth of race distances to suit all levels.

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Locations

Hosted at a selection of stunning and iconic castles across the UK, Ireland and France, the Castle Triathlon Series events all promise an inspirational and memorable race experience.

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Take part

We pride ourselves on offering a bespoke and tailored offering for all those wishing to take part; from first timers, old timers, juniors, female focus, elites, tri clubs, corporates, there’s a race for everyone!

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Volunteer

Trade your time for a free race place! We offer a Volunteer Scheme, whereby a free race is given in return for a day’s marshalling at any one of the Castle Triathlon Series events. (terms apply)

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